We guarantee that all our wrought iron, steel, and aluminum fences, gates, and railings are free from defects in material and craftsmanship under normal use and proper maintenance.
All products that undergo our in-house powder coating process are covered against:
Note: Powder coating warranty does not cover damage caused by external impacts, chemicals, or improper maintenance.
Our custom iron and aluminum gates are covered against manufacturing defects for 2 years (residential) and 1 year (commercial).
Hinges, latches, and other hardware are warranted from the manufacturer against manufacturing defects. (Warranty varies by manufacturer)
Our warranty does not cover:
If you experience any issues covered under this warranty, please follow these steps:
1️⃣ Contact Us – Submit a warranty claim by calling us or filling out our contact form.
2️⃣ Provide Details – Include photos, proof of purchase, and a description of the issue.
3️⃣ Inspection & Resolution – Our team will review your claim and determine the repairs, replacements, and what solutions are necessary.
We are committed to providing exceptional service and standing behind our craftsmanship. If you have any questions about our warranty, please get in touch with us.
To maximize the lifespan and appearance of your fence, gate, or railing, we recommend:
✅ Regular cleaning with mild soap and water to prevent dirt buildup.
✅ Checking hinges, latches, and fasteners periodically to ensure smooth operation.
✅ Avoiding harsh chemicals or pressure washing, which can damage the powder coating.
With proper care and maintenance, your Exquisite Safety Pool Fence product will remain strong, stylish, and secure for years to come!
For any warranty-related questions or service requests, don’t hesitate to contact us today!
